Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Quail Ranch of Oklahoma
    450 E 131 West Hwy
    Wardville, OK 74576

    Copyright © 2009-2017 Quail Ranch of Oklahoma. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2017 Quail Ranch of Oklahoma. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Quail Ranch of Oklahoma. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Quail Ranch of Oklahoma or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Quail Ranch of Oklahoma and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Quail Ranch of Oklahoma believes that customer conduct violates applicable law or is harmful to the interests of Quail Ranch of Oklahoma and its subsidiaries.



  • Privacy Policy
  • Quail Ranch of Oklahoma use of personal information that you may submit to Quail Ranch of Oklahoma through this Web site is governed by the Quail Ranch of Oklahoma Privacy Policy. Quail Ranch of Oklahoma will not use, disclose, sell or disseminate any cardholder information obtained in connection with a card transaction (including the names, addresses and card account numbers of cardholders) except for purposes of authorizing, completing and settling card transactions. We do not share or sell any customer information period!

    We want you to know that we value your privacy and that we have a secure site, so you can feel confident while shopping. We take online security very serious. Look for the padlock icon and https prefix in the address bar of your browser before submitting personal information online during the check out process.



  • Consumer Agreement
  • You agree to pay Quail Ranch of Oklahoma at the time You order. Confirmation of that order will be sent to the email address You provide. You acknowledge that all transactions will be conducted in U.S. Dollars.

    If for any reason Quail Ranch of Oklahoma is unable to charge Your Payment Method for the full amount owed Quail Ranch of Oklahoma for the Products or Services provided or ordered, or if Quail Ranch of Oklahoma is charged a penalty for any fee it previously charged to Your Payment Method, You agree that Quail Ranch of Oklahoma may pursue all available remedies in order to obtain payment, or cancel the order.

    If You pay by credit card and if for any reason Quail Ranch of Oklahoma is unable to charge Your credit card with the full amount of the Products or Services provided or ordered, or if Quail Ranch of Oklahoma is charged back for any fee it previously charged to the credit card You provided, You agree that Quail Ranch of Oklahoma may pursue all available remedies in order to obtain payment.



  • Shipping & Delivery
  • At this time, Quail Ranch of Oklahoma ships merchandise to locations within the United States, including Alaska. We are currently working to include U.S. territories, Hawaii, Puerto Rico, and the US Virgin Islands, please check back at a later time or email your request. We do not ship to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    SHIPPING INFO:

    Each purchased "CoveyPak" will be shipped USPS Express Mail. Express mail is a two day service, if we ship your "CoveyPak" on Monday it should arrive on Wednesday. If we ship your "CoveyPak" on Tuesday it should arrive on Thursday. If we ship your "CoveyPak" on Wednesday it should arrive on Friday. Shipping charges are INCLUDED with each "CoveyPak" purchase. Each "CoveyPak" will arrive at your local post office, and you will receive a phone call from your post office requesting you to pick up your bird order. Ship days are each Monday, Tuesday, and Wednesday, shipped USPS Express Mail only, with 100% LIVE guarantee on the receiving end.

    Please note that the number of birds in the CoveyPak container cannot be increased in any CoveyPak. Upon your request we can decrease the number of birds, but the pricing will remain the same due to our operational cost of packaging and the USPS required Bio-Secure Container.

    CUT-OFF TIME FOR SHIPPING:
    No same day order same day ship. All CoveyPak orders are shipped on Monday, Tuesday, and Wednesday. If you want or need your birds shipped on a Monday, you must have your order completed by the previous day by midnight, (that would be by midnight Sunday). For Tuesday shipments you must have your order completed by the previous Monday by midnight. For Wednesday shipments you must have your order completed by the previous Tuesday by midnight.

    We do have a special instructions box avaialbe at checkout, you may specify a shipping date preference if you need. If not specified we will ship your CoveyPak of birds the next avaiable shipping day, (Monday, Tuesday or Wednesday).



  • Sales Tax
  • Quail Ranch of Oklahoma charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate of 6.5 percent and the location to which the order is being shipped, applies to the state of Oklahoma only.



  • Warranties
  • We guarantee 100% Live delivery. We guarantee that you will receive full count of live healthy quail. If losses should occur in a shipment we will make an adjustment either by replacement or by refund at the discretion of head of operations at Quail Ranch of Oklahoma. Any loss must be reported immediately upon receiving your live birds, and/or no longer than a period within 12 hours of receiving your order of live birds. Under no circumstances shall our liability, on any claims of any kind, exceed the total price paid for the quail ordered.

    We participate in the US Dept. of Agriculture, and Oklahoma Dept. of Agriculture Animal Health Inspection Services, also known as the NPIP (National Poultry Improvement Plan) and guarantee that our quail are tested and deemed healthy. We send with each quail shipment legal health documents and legal aquisition papers.

    The Content included in this Web site is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Quail Ranch of Oklahoma makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Quail Ranch of Oklahoma SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Quail Ranch of Oklahoma BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of these payment options, VISA, MASTERCARD, DISCOVER, PAYPAL, Check or Money Order. During the checkout process, you will have the option to pay with your credit card, PayPal or to simply place your order and print the invoice for mailing with payment (Check or Money Order), or calling Customer Service to arrange payment over the phone. Quail Ranch of Oklahoma reserves the right to change its payment procedures at any time without prior notice to you.

    We guarantee 100% Live delivery. We guarantee that you will receive full count of live healthy quail. If losses should occur in a shipment we will make an adjustment either by replacement or by refund at the discretion of head of operations at Quail Ranch of Oklahoma. Any loss must be reported immediately upon receiving your live birds, and/or no longer than a period within 12 hours of receiving your order of live birds. Under no circumstances shall our liability, on any claims of any kind, exceed the total price paid for the quail ordered. Live birds cannot be returned so we offer the above guarantee and refund procedure.



  • Store Hours
  • Customer service is available Monday through Friday 8:30am to 6pm CST Saturday 9am to 1pm CST, and Sunday Closed. Our customer service phone number is 580.889.1300. We may not always be available to personally answer all telephone calls because of the nature of our business. Our voice mail is always available and all messages are returned promptly.

    You can also submit your questions or comments on our Contact Page.

    We are happy to answer any questions or concerns you have about your order, Please call us or email for assistance. Email address: order@quailranch-ok.com



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Quail Ranch of Oklahoma reserves the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Quail Ranch of Oklahoma shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District).

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Quail Ranch of Oklahoma with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Quail Ranch of Oklahoma with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Quail Ranch of Oklahoma. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.